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Legal Information

Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact details (email, phone number)
• Business information (company name, industry)
• Communication preferences
• Payment information (processed securely via third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you about your account and inquiries
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

4. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability

5. Contact

For privacy-related inquiries, contact us at: sales@fastagent.co.uk

6. Data Retention

We retain your personal data for the following periods:

• Lead inquiries: 24 months from last interaction
• Customer account data: Duration of service + 7 years (legal/tax requirements)
• Marketing consent records: Until consent is withdrawn + 7 years (proof of consent)
• Website analytics: 26 months (aggregated data retained indefinitely)

After these periods, data is securely deleted or anonymised.

7. Data Erasure Requests (Right to be Forgotten)

Under UK GDPR Article 17, you have the right to request erasure of your personal data.

To request data erasure:

• Email sales@fastagent.co.uk with subject line "Data Erasure Request"
• Include your full name and the email address associated with your data
• We will respond within 30 days confirming the action taken

Note: We may retain certain data where required by law (e.g., financial records for tax compliance) or where we have a legitimate legal ground to do so.

8. Third-Party Sharing

We may share your data with:

• Service providers (email, hosting, payment processing) under data processing agreements
• Legal authorities where required by law
• Business partners (with your explicit consent)

We do not sell your personal data to third parties.

Terms of Service

Last updated: March 2026

1. Services

FastAgent Ltd provides AI-powered automation solutions for lead generation, client management, and business process automation.

2. User Responsibilities

Users are responsible for:

• Providing accurate information
• Maintaining account security
• Using services in compliance with applicable laws
• Not misusing or attempting to compromise our systems

3. Intellectual Property

All content, features, and functionality of our services are owned by FastAgent Ltd and protected by intellectual property laws.

4. Limitation of Liability

FastAgent Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

5. Governing Law

These terms are governed by the laws of England and Wales.

Cookie Policy

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