Lead & enquiry handling
Capture inbound demand, enrich missing information, assess fit, update your CRM and route the right next action.
FastAgent Enterprise · For organisations
Automation that earns its place.
We build focused business systems for work that repeats, crosses tools or falls between teams. Every solution starts with the process—not a predetermined platform.
01 / Capabilities
Practical systems, shaped to your operation.
Choose a problem area, not a product tier. We combine the right automations, AI capabilities and integrations for the workflow in front of us.
Customer communication
Handle routine questions through approved knowledge and escalate edge cases with a clean summary and clear owner.
Back-office automation
Extract information, check it against business rules, update records and flag only the items that need judgement.
Internal AI assistants
Help teams retrieve knowledge, prepare work and take approved action without searching across five different systems.
Workflow integration
Connect CRMs, inboxes, forms, calendars, documents and line-of-business tools into one coherent flow.
Automation review
Map the operation, identify high-value opportunities and leave with a prioritised plan grounded in effort and risk.
02 / Good first projects
Look for friction with a pattern.
The strongest first automation usually has recognisable triggers, repeated decisions and a clear outcome.
Shared inbox overload
Messages need categorising, context gathering, routine replies and reliable assignment to the right person.
Manual data movement
The same information is copied between forms, spreadsheets, CRMs, documents or finance systems.
Follow-up gaps
Next actions depend on someone remembering, checking a list or chasing information across multiple places.
Document-heavy checks
Files arrive in inconsistent formats and need details extracted, validated and routed before work can continue.
What delivery includes
More than a clever demo.
A working automation needs the surrounding controls, handoffs and documentation—not just a model call.
Workflow designTriggers, steps, rules, approval points and exception paths.
System integrationOnly the connections and permissions needed for the job.
Real-world testingNormal cases, awkward cases and safe failure behaviour.
Handover and improvementClear operating guidance and a route to refine what is live.
Find the right first workflow
Bring us the bottleneck.
We’ll help you work out whether automation is a good fit and what a sensible first version should do.